Last updated: 22 June, 2025

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit sairaanwar.co.uk or purchase a product or service from us.

We are committed to protecting your privacy and respecting your data rights in line with the UK General Data Protection Regulation (UK GDPR).

If you have any questions, contact us at inspiredpoetree@gmail.com.

1. Who We Are

This website is owned and operated by Saira Anwar (trading as Saira The Poet), an independent writer and creative.

Our website address is: https://sairaanwar.co.uk
Our contact email is: inspiredpoetree@gmail.com

2. What Data We Collect

When you interact with our site, we may collect the following personal data:

  • Your name and email address (e.g. newsletter signup, contact form)
  • Your postal address and phone number (for physical orders)
  • Purchase and order history (via SureCart)
  • IP address and browser/device information (via cookies or analytics)

We do not store or see your full payment details — these are securely processed by our payment provider via SureCart and Stripe.

3. How We Use Your Data

We use your personal data to:

  • Fulfil your orders and deliver products (physical or digital)
  • Send you order confirmations and receipts
  • Respond to your messages or customer service requests
  • Send newsletters or promotional emails (if you opt in)
  • Improve our website and user experience

We never sell or rent your data to third parties.

4. Newsletter & Email Marketing

If you sign up to receive emails or download a freebie, we will store your name and email address with our email provider (e.g. Substack, MailerLite, or ConvertKit).

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email.

We only send marketing emails if you have given clear consent.

5. Legal Basis for Processing

Under UK GDPR, we process your personal data under the following lawful bases:

  • Consent: for newsletter subscriptions and email updates
  • Contract: for processing your purchases and delivering your orders
  • Legal obligation: for accounting or tax purposes
  • Legitimate interests: to improve our services and website experience

6. Cookies

We use basic cookies to:

  • Understand how visitors use our site (via Google Analytics or similar tools)
  • Enable the shopping cart and checkout process
  • Remember preferences for future visits

You can disable cookies in your browser settings. You will still be able to use the site.

7. Data Retention

We only keep your data as long as needed for the purpose it was collected.

For example:

  • Order history and customer data: 6 years (for tax/accounting compliance)
  • Email addresses: until you unsubscribe
  • Contact form submissions: 12–24 months

You can request deletion of your data at any time (see Section 9).

8. Sharing Your Data

We share your data only with essential third-party services:

  • SureCart (for order processing)
  • Stripe (for secure payments)
  • Our email service provider (for newsletters)
  • Royal Mail or couriers (for shipping physical orders)

Each provider is GDPR-compliant and protects your data with care.

9. Your Rights

You have the right to:

  • Access your personal data
  • Correct any inaccuracies
  • Request deletion of your data
  • Object to processing for marketing purposes
  • Withdraw consent at any time

To make a request, email inspiredpoetree@gmail.com with the subject line “Data Request.”

10. Security

We take appropriate security measures to protect your data, including:

  • SSL encryption
  • Secure payment gateways (Stripe/PayPal)
  • Limited access to customer data
  • Routine updates and monitoring of site security

No system is 100% secure, but we do our best to protect your information.

11. Third-Party Links

This website may contain links to third-party sites (e.g. social media, Substack, YouTube). We are not responsible for their privacy practices. Please read their policies separately.

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be published here with the date of last update.

If major changes are made, we will notify subscribers or post a site-wide notice.

13. Contact

For questions, concerns, or requests relating to your data or this policy, please contact:
www.sairaanwar.co.uk/contact